Claims Specialist

3 weeks ago


Melbourne, Victoria, Australia Gallagher Full time

About the Role

We are seeking an experienced Claims Specialist to join our team at Gallagher. As a Liability Claims Consultant, you will be responsible for managing complex General Liability claims for key customers within our Comcover Claims Portfolio.

Key Responsibilities

  • Managing a broad portfolio of complex liability claims end to end, including General Liability and Employment Practices Liability
  • Interpreting policy wording and applying accurately
  • Providing recommendations on indemnity, liability, quantum, reserving, and settlement
  • Liaising with various third-party providers, including Solicitors, Loss Adjusters, Comcover Members, and Barristers
  • Settling claims within client service instructions, company guidelines, and delegated authority
  • Attending mediations where applicable
  • Complying with relevant and policy requirements
  • Resolving complaints in accordance with company guidelines

About You

We are looking for an individual with Australian Citizenship, Liability Claims experience in public liability and/or professional indemnity claims, or general insurance claims management experience. You should have a strong desire to learn and progress within our collaborative and talented team.

What We Offer

We offer attractive remuneration packaging, flexible work arrangements, including Work from Home (Hybrid), Paid Parental Leave, and a range of employee benefits, discounts, and wellbeing programs.


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