Superannuation Support Specialist

4 days ago

Perth, Western Australia beBeeCustomerService Full time $60,000 - $80,000
Customer Service Professional

Deliver exceptional customer service in a dynamic and fast-paced environment. As the primary point of contact, you will provide timely and accurate responses to superannuation and retirement inquiries, ensuring a seamless member experience.

Key Responsibilities
  • Resolve customer queries efficiently, demonstrating a proactive approach to independent learning
  • Collaborate with colleagues to achieve team goals and maintain a positive team atmosphere
  • Ensure adherence to company policies, procedures, and legislative requirements
Required Skills
  • Proven track record of delivering results/KPIs, including average handle time, quality, and referrals
  • Excellent communication and interpersonal skills, with a strong focus on professionalism and customer service
  • Ability to work under pressure, prioritizing tasks effectively and maintaining set target levels
Benefits

Join a market-leading provider of technology-enabled administration solutions, committed to innovation and growth. Our comprehensive superannuation administration solution offers a unique opportunity for career development and professional growth.

What We Offer
  • A dynamic and inclusive work environment that values diversity and promotes continuous improvement
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A competitive remuneration package, reflecting your value to our organization

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