Spare Parts Coordinator

5 days ago


Lane Cove, Australia In Vitro Technologies Pty Ltd Full time
About the Role

We are seeking a highly organized and detail-oriented Spare Parts Coordinator to join our team at In Vitro Technologies Pty Ltd. As a key member of our operations team, you will be responsible for managing the planning and coordination of all spare parts support and delivery across Australia and New Zealand.

Key Responsibilities:

  • Manage and maintain spare parts lists for preventive maintenance (PM) contracts.
  • Coordinate national stocktakes for technician and state warehouses, ensuring accurate stock levels.
  • Monitor and expedite parts delivery times to meet internal process requirements and budget constraints.
  • Develop and implement improved processes for spare parts transfers and inventory management.
  • Liaise with suppliers and vendors to handle spare parts inquiries, returns, and warranty claims.
  • Collaborate with engineers and state managers to build and distribute preventive maintenance kits.
  • Monitor back-order reports and update jobs awaiting parts.
  • Assist in spare parts updates for technical databases and contribute to process improvement projects.
  • Provide backup support to the Service Administration team as needed.
  • Deliver exceptional customer service aligned with key performance indicators.

About You:

  • Experience in spare parts coordination, supply chain, or a related field.
  • Highly organized and detail-oriented with experience in inventory management, logistics, or spare parts coordination.
  • Able to build effective relationships with internal teams and external suppliers.
  • Strong communication and collaboration skills across multiple departments.
  • Ability to manage stock levels, inventory accuracy, and delivery timelines.
  • Proficiency with inventory management systems and Microsoft Office Suite.
  • Proactive approach to process improvement and problem-solving.
  • Customer-focused mindset committed to delivering excellent customer service.

Benefits:

  • Generous salary
  • Free on-site parking
  • Work/Life balance
  • Career progression encouraged and enabled
  • Mentorship & guidance provided
  • Growing team in a fundamental business unit
  • Discounts at over 100 retailers (including groceries and fuel).
  • Banking partnerships – including financial, budgeting and mortgage advice.
  • Health-fund discounts.
  • Salary sacrificing and novated leasing.
  • Car servicing, parts, and accessories discounts – plus new car discounts.


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