National Spare Parts Coordinator

2 months ago


Lane Cove, Australia In Vitro Technologies Pty Ltd Full time
About the Role

We are seeking a highly organized and detail-oriented Spare Parts Coordinator to join our team at In Vitro Technologies Pty Ltd. As a key member of our operations team, you will be responsible for managing the planning and coordination of all spare parts support and delivery across Australia and New Zealand.

Your primary focus will be on ensuring the timely availability of parts for our internal customers, maintaining stock levels, and upholding compliance with inventory accuracy standards. You will work closely with Customer Support, Field Services, Product Management, and Planning to assist with various operational tasks, including call handling, order management, and scheduling jobs.

Key Responsibilities
  • Manage and maintain spare parts lists for preventive maintenance (PM) contracts.
  • Coordinate national stocktakes for technician and state warehouses, ensuring accurate stock levels.
  • Monitor and expedite parts delivery times to meet internal process requirements and budget constraints.
  • Develop and implement improved processes for spare parts transfers and inventory management.
  • Liaise with suppliers and vendors to handle spare parts inquiries, returns, and warranty claims.
  • Collaborate with engineers and state managers to build and distribute preventive maintenance kits.
  • Monitor back-order reports and update jobs awaiting parts.
  • Assist in spare parts updates for technical databases and contribute to process improvement projects.
  • Provide backup support to the Service Administration team as needed.
About You
  • Experience in spare parts coordination, supply chain, or a related field.
  • Highly organized and detail-oriented with experience in inventory management, logistics, or spare parts coordination.
  • Able to build effective relationships with internal teams and external suppliers.
  • Strong communication and collaboration skills across multiple departments.
  • Ability to manage stock levels, inventory accuracy, and delivery timelines.
  • Proficiency with inventory management systems and Microsoft Office Suite.
  • Proactive approach to process improvement and problem-solving.
  • Customer-focused mindset committed to delivering excellent customer service.
Benefits
  • Generous salary
  • Free on-site parking
  • Work/Life balance
  • Career progression encouraged and enabled
  • Mentorship & guidance provided
  • Growing team in a fundamental business unit
  • Discounts at over 100 retailers (including groceries and fuel).
  • Banking partnerships – including financial, budgeting and mortgage advice.
  • Health-fund discounts.
  • Salary sacrificing and novated leasing.
  • Car servicing, parts, and accessories discounts – plus new car discounts.


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