Back of House Operations Manager

2 weeks ago

City Of Frankston, Australia JD Sports Fashion Australia Pty Full time
About JD Sports Fashion Australia Pty

JD Sports Fashion Australia Pty is a leading global sports fashion retailer with a strong presence in the Australian market. We are passionate about delivering exceptional customer service and style to our consumers, while inspiring the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.

The Role

As a Back of House Supervisor, you will work closely with the Store Manager to ensure that all operational and administrative tasks are completed accordingly, while also supporting the Floor Team Members to achieve overall duties and responsibilities.

Key Responsibilities
  • Oversee daily and weekly tasks including reporting, handling deliveries, maintaining order and tidiness of back of house area, avoiding damage and preventing stock loss
  • Manage Back of House Assistants, ensuring all KPIs are met, stock levels are replenished, and products are priced and tagged correctly
  • Plan and manage stock deliveries, ensuring that deadlines are adhered to meet time frames
  • Effectively manage stock levels by department, brand, and style
  • Coordinate Stock Take with the Store Manager, Profit Protection and Back of House Team
  • Ensure Back of House standards are maintained in line with company expectations
  • Work with your Store Manager to plan and prepare for high volume deliveries for key trading periods of the year, ensuring all Back of House operations are seamless
Requirements
  • 1-2 years' experience in a similar position within retail or a like industry
  • Experience working in a Back of House or Warehouse environment is favourable, but not essential
  • Experience managing and coaching a team
  • Maintains a positive can-do attitude
  • Strong analytical and problem-solving skills
  • Proficiency in Microsoft Suite, Excel, Word etc.
  • Strong operational skills with a high level of attention to detail
  • Thrives in a fast-paced, ever-changing environment
  • Openly shares knowledge with the wider team to achieve common goals
  • An ability to enthusiastically look at a challenge as an opportunity to develop yourself; your career and learn new skills
  • Strong interpersonal and communication skills who thrives in social situations through engagement with customers
What We Offer
  • Work with some of the best product and biggest sports fashion brands in the market
  • Training and development to evolve and shape your career
  • Opportunity to progress across all areas of the business including Retail, Support Office, and our Distribution Centre
  • Treat yourself with our attractive staff discount
  • This can also be used for friends and family
  • Access to our Employee Assistance Program & Mental Health champions
  • One month paid parental leave for full-time employees

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