Parts Sales Specialist

3 weeks ago


Hunter Region, Australia Penske Transportation Solutions Full time

Your New Opportunity

A rewarding full-time, permanent position has arisen for a Parts Advisor. In this role, you will be a pivotal contributor, delivering sales support and expert advice to both internal and external stakeholders across a diverse portfolio of premium brands, aimed at minimizing downtime and enhancing productivity.

Key Responsibilities:

  • Deliver parts interpretation services and sales support to branch operations.
  • Boost and optimize parts sales through proactive communication, cross-selling, and identifying opportunities with clients.
  • Assist in maintaining a consistent inventory flow, ensuring sufficient and suitable supply while adhering to established guidelines.
  • Engage with the client base via phone to enhance business and promote new products and improvements.
  • Foster strong relationships with customers to secure ongoing business and the utilization of genuine parts.
  • Stay updated on the latest product developments and enhancements, leveraging this knowledge for maximum benefit.
  • Exemplify safe working practices in alignment with Penske's core values of Ownership, Passion, Teamwork, Integrity, and Care.

About You:

  • Possess a keen willingness to learn and a robust sales aptitude.
  • Have completed or are in the process of obtaining a certificate in Parts Interpreting (desirable), or possess equivalent industry training/experience.
  • Bring a minimum of 2 years of experience in parts interpretation or a related field.
  • Have a basic understanding of the operational principles of internal combustion engines and automatic transmissions (preferred).
  • Demonstrate a passion for delivering service advice and solutions, ensuring exceptional customer service.
  • Exhibit strong communication skills, both written and verbal, with a talent for building personal connections.
  • Show meticulous attention to detail and the ability to work independently in a fast-paced environment.


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