Relocation Solutions Specialist

1 day ago


Brisbane, Queensland, Australia beBeeCase Full time $83,337 - $118,811
Relocation Expertise

At Toll Group, we move the world. We have an exciting opportunity for a professional to join our Government & Defence team in Brisbane.

The Opportunity Overview

Support relocation initiatives by being the single point of contact for Australian Defence Force (ADF) Members & their families during their relocation across Australia.

Key Responsibilities
  • Deliver end-to-end relocation solutions through case management, policy compliance, advocacy, and escalation resolution.
  • Manage expectations ensuring Members & their families understand service scope and relocation life cycle.
  • Administer relocation policies & entitlements ensuring benefits and key performance indicators are aligned.
  • Respond to routine telephone and email enquiries.
About This Role
  • Previous experience in case management would be advantageous.
  • Ability to interpret policy and legislation.
  • Effective communication skills with diverse stakeholders.
  • Strong attention to detail & time management skills.
  • Proficiency in Microsoft applications.
  • Mandatory: Must be an Australian Citizen or Permanent Resident.


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