
Technical Solutions Leader
2 days ago
As a senior integration specialist, you will lead the technical onboarding and integration of our payment products with enterprise merchants and ISV partners.
- Lead end-to-end implementation and certification of partner and enterprise merchant integrations.
- Collaborate directly with merchants and ISV partners as the subject matter expert for our API integration strategies.
- Act as the technical voice of the partner, liaising with internal Product, Onboarding, Sales, and Development teams.
- Provide hands-on support during onboarding, including troubleshooting, validation, testing, and certification.
- Guide partners through quality assurance and go-to-market readiness.
- Execute against agreed statements of work and integration process flows.
- Maintain strong, long-term relationships with ISV and enterprise customers as a trusted integration advisor.
- You must have 5+ years in technical solution design or implementation, ideally in payments, SaaS, or large-scale B2B API environments.
- Experience leading technical solution discussions with ISV partners, enterprise clients, and internal stakeholders is required.
- A strong understanding of RESTful API design, authentication methods (OAuth2, Basic Auth), webhooks, and error handling is essential.
- You must have proven ability to deliver API-based solutions that meet both technical and commercial goals.
- Proficiency with Postman, Swagger, and other API testing/documentation tools is necessary.
- Exceptional communication skills – able to explain complex technical concepts to developers and C-level executives alike.
- Strong organisational skills and ability to manage multiple projects in a fast-paced environment are required.
- Experience managing partner expectations, risks, and escalations across the integration lifecycle is highly valued.
- Demonstrated success supporting go-to-market strategies through API integrations is desirable.
We're looking for someone who can bring our values to life. A brand ambassador who collaborates, partners, and stands with us.
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