Duty Operations Coordinator

3 days ago


Melbourne, Victoria, Australia beBeeLeadership Full time $67,000 - $70,000
About this Opportunity

As a Duty Manager, you will oversee the direction and coordination of front-desk operations to ensure seamless check-in and check-out processes. Your primary goal is to optimize guest satisfaction while achieving business objectives.

Main Responsibilities
  • Manage day-to-day front-desk activities, maintain quality standards, and meet customer expectations to guarantee excellent guest services.
  • Develop strategic plans to prioritize tasks, organize work efficiently, handle complaints, and resolve conflicts effectively.
  • Supervise staffing levels to align with guest service needs, operational requirements, and financial goals.
  • Leverage interpersonal and communication skills to lead and motivate the front-desk team.
Essential Skills and Qualifications
  • Excellent leadership and problem-solving abilities.
  • Proven ability to prioritize tasks and manage time effectively in fast-paced environments.
  • Strong communication and interpersonal skills for effective collaboration and team management.
  • Flexibility and adaptability in responding to changing situations and priorities.


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