
Senior Conference and Events Coordinator
1 week ago
The Meat & Wine Co is seeking an experienced Central Reservations Manager to lead our reservations team.
Key Responsibilities include:
- Managing central reservations, conferences and events effectively and efficiently.
- Overseeing the day-to-day management of the CRS team and liaising with individual restaurants to ensure booking management is at capacity.
- Maintaining brand knowledge and staying up to date with restaurant operational requirements.
- Establishing, developing and maintaining business relationships with hotel concierge teams, event coordinators, executive assistants and travel agents.
- Providing exceptional customer service and communication.
- Ensuring all requests are actioned promptly and recorded accurately.
- Promoting conferences and events and supporting concept creation.
Requirements:
- Sound HSC essential, tertiary certificate qualification in hospitality or related field preferred.
- Minimum three years management or reservations management experience within a restaurant essential.
- Knowledge in managing group function enquiries.
- Sound planning and time management skills essential.
- Sound written and verbal communication and interpersonal skills essential.
- Sound problem solving and decision-making skills essential.
You will be rewarded with a training program, potential career progression and support from an experienced dedicated team.
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