WFI Client Service Consultant

1 week ago


Bunbury, Western Australia IAG Full time
About the Role

We are seeking a highly skilled and motivated Client Service Consultant to join our team at WFI, a leading rural, business, and strata insurer. As a key member of our client service team, you will be responsible for delivering exceptional customer experiences and making a positive impact on our clients' lives.

Key Responsibilities
  • Restore faith in our clients by providing timely and effective solutions to their insurance needs.
  • Create memorable customer experiences through proactive communication and empathy.
  • Contribute to the development and implementation of business processes and procedures to improve customer satisfaction and loyalty.
About You

We are looking for a talented and dedicated individual who possesses excellent communication and interpersonal skills, with the ability to work autonomously and as part of a team. You will have a strong understanding of the general insurance industry and be able to provide expert advice to clients.

About Us

WFI is a proud member of the IAG group, the largest general insurance group in Australia and New Zealand. We are committed to making a positive impact on our clients' lives and communities, and we are seeking like-minded individuals to join our team.

What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Access to the IAG Academy portal for ongoing training and professional development.


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