Salesforce Consultant

3 weeks ago

Sydney, New South Wales, Australia MTC Recruitment Full time

About MTC Recruitment

MTC Recruitment is a social enterprise that empowers people to overcome barriers on their path to meaningful work. We achieve this through our employment, mentoring, and training programs.

Role Overview

We are seeking a proactive Salesforce Consultant to join our IT team. The aim of this role is to analyze, plan, build, test, implement, and optimize MTC Australia's applications, systems, and business processes to meet internal and external customer requirements.

Key Responsibilities

  • Collaborate with business stakeholders to assess new requirements or identify opportunities where technology can facilitate and support the business effectively.
  • Conduct requirements analysis, solution design, and hands-on implementation of business applications and platforms.
  • Implement automation into existing business and system processes.
  • Design and build systems/data integration flows using ETL techniques.
  • Provide business intelligence and data insights on business performance and strategic opportunities.

Requirements

  • Relevant tertiary qualifications (preferably Business/IT related) and/or extensive experience as a business/systems/technical analyst with demonstrated experience working on large technology platform implementation and optimization projects.
  • Experience working with a broad range of IT systems across both on-premises and cloud-based environments.
  • Highly developed communication and interpersonal skills with the ability to forge effective partnerships with a wide range of key stakeholders and the ability to effectively present technical information to non-technical users.
  • Strong project and change management skills, with the ability to appropriately apply common project management tools (e.g. Jira, MS Project) and frameworks (including agile and waterfall).
  • Experience in the not-for-profit sector is highly desirable.

Technical Requirements

  • Backend configuration of data objects, fields, process flows, and triggers within an enterprise CRM, Salesforce highly desired.
  • Designing and implementing systems integration processes utilizing ETL tools and API connectivity platforms (e.g. Talend, SSIS, MuleSoft).
  • Extensive experience working with SQL platforms (e.g. SQL Server, MySQL), including stored procedure development.
  • Experience working with Business Intelligence & Analytics platforms and technologies (e.g. Power BI, SSRS, Qlikview, Tableau).

Why Choose MTC Recruitment

At MTC Recruitment, you will have the opportunity to become a positive and lasting influence on someone's life. We are an equal opportunity employer, and at MTC Recruitment, you will be working in a diverse and inclusive environment. Aboriginal and Torres Strait Islander peoples and people with lived experience of disability are welcome and strongly encouraged to apply. If there are reasonable adjustments to a recruitment process, role, or your work environment to help you, let us know.

We also offer:

  • Salary packaging and incentives.
  • Employee Assistance Program.
  • Career and development opportunities.
  • Education Assistance Program.
  • Recognition and Reward scheme.
  • Flexible working arrangements.
  • Paid Parental leave.
  • Two Me Days annually.

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