Salesforce Consultant

4 weeks ago

Sydney, New South Wales, Australia MTC Recruitment Full time
About Us

MTC is a social enterprise that empowers individuals to overcome barriers and achieve meaningful work through employment, mentoring, and training programs.

We support over 20,000 people annually across NSW, ACT, and QLD, providing new skills, confidence, and opportunities.

About the Role

We are seeking a proactive Salesforce Consultant to join our IT team in Marrickville. The role involves analyzing, planning, building, testing, implementing, and optimizing MTC Australia's applications, systems, and business processes to meet internal and external customer requirements.

Key responsibilities include:

  • Collaborating with business stakeholders to assess new requirements and identify opportunities for technology-driven solutions.
  • Requirements analysis, solution design, and hands-on implementation of business applications and platforms.
  • Implementing automation into existing business and system processes.
  • Designing and building systems/data integration flows using ETL techniques.
  • Providing business intelligence and data insights on business performance and strategic opportunities.

About You

To be successful in this role, you must have:

  • Relevant tertiary qualifications and/or extensive experience as a business/systems/technical analyst with demonstrated experience working on large technology platform implementation and optimization projects.
  • Experience working with a broad range of IT systems across both on-premises and cloud-based environments.
  • Highly developed communication and interpersonal skills with the ability to forge effective partnerships with a wide range of key stakeholders and present technical information to non-technical users.
  • Strong project and change management skills, with the ability to apply common project management tools and frameworks.
  • Experience in the not-for-profit sector is highly desirable.

Technical Requirements

We are looking for candidates with:

  • Backend configuration experience of data objects, fields, process flows, and triggers within an enterprise CRM, preferably Salesforce.
  • Designing and implementing systems integration processes using ETL tools and API connectivity platforms.
  • Extensive experience working with SQL platforms, including stored procedure development.
  • Experience working with Business Intelligence & Analytics platforms and technologies.

Why Choose Us

At MTC, you will have the opportunity to make a positive impact on someone's life. We are an equal opportunity employer and welcome applications from diverse backgrounds. If you require reasonable adjustments, please let us know.

We offer a range of benefits, including salary packaging, employee assistance programs, career development opportunities, and recognition and reward schemes.

Apply now with a resume and cover letter, and join our team of dedicated professionals making a difference in the community.

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