
Operational Coordinator
1 week ago
This position plays a vital role in ensuring day-to-day operations run smoothly, with a strong focus on customer service, accuracy, and efficiency.
Key Responsibilities:
- Respond to customer inquiries, resolve issues promptly, and provide professional support
- Maintain accurate records, perform data entry, and update internal systems
- Assist customers with depot collections, drop-offs, repacks, and damages
- Investigate freight escalations and manage unidentified freight
- Conduct daily audits and complete general administrative tasks as required
Requirements:
- Previous experience in administration, clerical support, or customer service
- Strong communication skills – written and verbal
- Good computer skills and confidence using internal systems
- A friendly, helpful attitude and a willingness to go the extra mile
- High attention to detail and the ability to multitask under pressure
About This Opportunity:
This is an excellent chance to develop your skills and contribute to a dynamic team environment.
What We Offer:
- Competitive salary and career development opportunities
- Flexible work arrangements and inclusive parental leave policy
- A fun and supportive work environment with employee perks and discounts
Our Values:
We prioritize our customers, employees, and the planet. We strive for excellence and innovation in everything we do.
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