Operational Coordinator

6 days ago

Newcastle, New South Wales, Australia beBeeOperational Full time $90,000 - $120,000

Job Title: Operational Coordinator

Job Overview:

We are seeking a highly skilled Operational Coordinator to join our team in Newcastle, Australia. The successful candidate will be responsible for managing bookings, allocating resources, and providing excellent customer service.

Key Responsibilities:

- Manage and coordinate bookings, ensuring timely execution and communication with customers and internal stakeholders.
- Allocate and schedule crews and equipment in accordance with enterprise agreements and operating procedures.
- Effectively communicate with customers, crew, and authorities on all booking requests and changes.
- Perform data entry of all booking information into relevant systems for invoicing purposes.
- Record usage of crew for tug bookings and prepare information for payroll purposes.

Requirements:

- Proven experience in scheduling resources and personnel in an operational environment.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders.
- Ability to work under pressure, particularly in emergency situations.
- A strong degree of initiative and the ability to work with minimal supervision.
- Intermediate skills in MS Office, including Outlook, Word, and Excel.
- Availability to work 12-hour shifts on a roster that consists of days, nights, weekends, and public holidays.

Desirable Qualifications:

- Experience in an operational Centre in a similar industry is highly desirable.
- Experience in the maritime or logistics industry.
- Experience in interpreting and working in accordance with enterprise agreements.
- Previous experience in Maritime or scheduling role is preferred.

Location:

Newcastle, Australia

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