Operational Readiness Manager

2 weeks ago

Sydney, New South Wales, Australia Network Rail Consulting Full time

About Us:

Network Rail Consulting (NRC) serves as the global consultancy division of Network Rail, which oversees Britain's railway system, recognized as one of the largest rail operations worldwide.

Since 2013, NRC has expanded its presence in the Australian, Middle Eastern, and North American markets, establishing a strong reputation for delivering consultancy projects across both public and private sectors, including passenger and freight service providers. Our goal is to consistently achieve high levels of client satisfaction.

Our consultancy services encompass the entire project lifecycle, from initial concept and development to delivery, operations, and maintenance.

In Australia, NRC has a growing team of rail industry experts located in New South Wales, Victoria, and Queensland. While our unique advantage lies in our access to Network Rail's expertise in the UK, we are dedicated to nurturing our local workforce through a structured training and development program, leveraging Network Rail's award-winning training capabilities. This commitment ensures that NRC continues to provide clients with cutting-edge technical and management advice delivered by a combination of local and British professionals.

Our operations are guided by our core values: passion, agility, collaboration, and impartiality.

Employee Benefits:

  • Competitive salaries aligned with market standards
  • Performance-based incentive schemes
  • Life Insurance and Total Permanent Disability coverage
  • Generous annual leave (25 days per year)
  • Novated car leasing options
  • Real career advancement opportunities, including potential interstate and international assignments
  • Ongoing training and professional development
  • Access to an Employee Discount Program through Reward Gateway

NRC promotes flexible working arrangements, recognizing the importance of work-life balance for our employees. We offer various flexible options, including hybrid working models, adaptable hours, and generous leave policies.

Role Overview:

NRC is seeking an experienced Operational Integration Lead to oversee the Digital Systems Program (DSP) for our client, Transport for New South Wales (TfNSW). Since 2018, we have partnered with TfNSW's Digital Systems Program, integrating technical and operational functions to implement an ETCS L2 railway for TfNSW's heavy rail network.

The Operational Integration Lead will manage the Operational Readiness team for the System Integrator, ensuring the effective development, delivery, and acceptance of operational system modifications necessary for the successful implementation of Digital Systems for TfNSW.

The ideal candidate will possess extensive experience in managing Operational Readiness processes throughout a program lifecycle and demonstrate the ability to apply their technical knowledge in a consultancy setting.

Key Responsibilities:

  • Collaborate with various directorates within TfNSW/Sydney Trains (DSBI) and their stakeholders to establish the Operational Readiness Strategy, tools, and methodologies for the program.
  • Assist in creating local Directorate Operational Readiness Lists for the Digital Systems program through workshops, interviews, and leveraging prior experience with similar transitions.
  • Coordinate the generation and secure storage of evidence systems to facilitate a seamless transition into operational service for newly installed digital systems.
  • Provide expert guidance and support in interpreting the implications of proposed technical requirements for compliance on operations.
  • Aid in compiling necessary operational changes to support the rollout of digital systems.
  • Offer technical expertise for the implementation of operational specifications and procedures, ensuring compliance with all relevant procedural and legislative requirements for efficient, effective, and safe operations.
  • Maintain a collaborative approach with the client and all key stakeholders at all times.

Experience & Qualifications:

Essential:

  • Extensive experience in the railway sector, particularly in implementing significant operational changes.
  • Proven track record in managing and producing Operational Readiness reports across complex, multidisciplinary programs.
  • Experience in compiling and organizing evidence files and stage-gate documentation.
  • Strong proficiency in IT, including MS Office applications.
  • Excellent communication skills for effective interaction with clients and internal stakeholders.
  • Ability to adhere to standards and procedures, ensuring compliance with relevant administrative, financial, and corporate governance requirements.
  • Capacity to prioritize tasks and meet tight deadlines under pressure.

Desirable:

  • Previous experience in delivering change, compliance, and/or complex projects.
  • Formal qualifications in risk and/or project management.
  • Ability to consolidate various data sources into a single log for reporting purposes.
  • Knowledge or experience within the Australian Rail Industry.

Pre-employment Checks:

The successful candidate will be required to undergo pre-employment checks, including a national criminal history check and reference verification.

Interested in this Opportunity?

To apply, please submit a resume and cover letter addressing the selection criteria (maximum 2 pages).

NRC is an Equal Opportunity Employer. We welcome applications from all qualified candidates regardless of age, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, perform essential job functions, and receive other employment benefits and privileges. Please contact us to request accommodations.

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