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Operational Readiness Manager
2 months ago
We are seeking an experienced Operational Readiness Manager to join our team at Allianz Popular SL. As a key member of our organization, you will be responsible for ensuring the seamless transition of new technology solutions into our Australian Operating Entity.
Key Responsibilities- Lead the definition and management of critical operational readiness requirements, milestones, and activities to support the introduction of new Transformation solutions.
- Ensure accountability for meeting Operational Readiness criteria and targets, guaranteeing that all functional and non-functional requirements, as well as operational deliverables, are completed, available, and embedded.
- Drive and track performance of operational readiness against defined milestones, reporting on progress, risks, resolutions, and escalations of issues through governance channels as needed.
- Provide expertise in operational readiness, managing critical interfaces with key business stakeholders, including Transformation Vertical Leads, Horizontal Leads, and IT Leads.
- Review and influence operational readiness requirements to ensure they are being addressed in security and risk assurance processes and are being effectively mitigated.
- Define and communicate operational readiness capability requirements to the business.
- Manage and facilitate operational readiness exercises to support stakeholders in preparing to operate and maintain new assets and capabilities being delivered.
- Seasoned project manager with a strong background in operational readiness or service design for similar large programs.
- Comprehensive knowledge of the general insurance industry and financial services.
- Experience in building and executing UAT plans, including tracking, defect resolution, and sign-off.
- Demonstrated ability to partner and collaborate effectively with senior stakeholders, external partners, and suppliers to establish strong professional relationships and influence outcomes.
- Ability to identify, analyze, and assess risks inherent to the business and put in place appropriate controls/actions to manage the risks for future sustainability.
- Excellent verbal and written communication skills, capable of communicating with audiences at all levels with clarity, impact, and influence.
- Ability to identify issues, obstacles, and opportunities, and then develop, present, and implement effective solutions.
- Be part of a team that's open-minded, supportive, and genuinely focused on customer outcomes.
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
- An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
- Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
- Insurance products - Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
- Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
- The opportunity to take part in our Employee Share Purchase Program - own a piece of your employer.
We care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.
Adjustments and Support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to us for a confidential conversation.
We are an equal opportunities employer and welcome applications from diverse candidates.
