
Customer Success Advocate
2 weeks ago
Job Description
We are seeking an experienced Associate to join our team. As a key member of our Plezzel Activations & Product Support, you will play a vital role in supporting the setup and continued use of the Plezzel product for our clients.
Your primary responsibility will be to provide effective solutions to our customers and support them to achieve success, identify improvements, and remove obstacles. This includes capturing customer requests, issues, and complaints, removing roadblocks, and resolving technical, digital marketing, and business requests.
Additionally, you will drive the deployment of new clients onto the Plezzel platform, identify and escalate deployment issues, and conduct training for client staff to utilize the Plezzel digital Platform.
Required Skills and Qualifications
- Passionate about technology and evolving software.
- Customer-centric approach with prior experience in a Customer Service role.
- Ability to understand customer requirements and provide solutions in a timely manner.
- Meticulous attention to detail and consistently accurate and thorough in all work completed.
- Strong understanding of social media platforms including Facebook, Instagram, Google & LinkedIn.
- Strong analytical and problem-solving skills.
Benefits
Our company is highly collaborative and fun. To support you at work, we offer some fantastic perks:
- Opportunity for flexible working conditions that works best for you and the business.
- We champion ownership, initiative, and leadership and provide the guide ropes to get you there.
- Free mindfulness tools, online health, and nutrition.
Why Choose Us?
Our company values collaboration and offers opportunities for growth and development. We are committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking.
-
Success Driven Customer Advocate
1 week ago
Brisbane, Queensland, Australia beBeeAccountability Full time $90,000 - $120,000Job TitleA key member of our team, the Customer Success Manager, will ensure our customers are satisfied and maximising their investment in our products and solutions.About This RoleThis is a unique opportunity to work closely with customers in the Civil and Environmental sectors and be responsible for developing and maintaining positive customer...
-
Customer Experience Advocate
6 days ago
Brisbane, Queensland, Australia beBeeCommunication Full time $104,000 - $130,878Customer Experience AdvocateThis is a rare opportunity to make a meaningful contribution in a role that seamlessly integrates customer service, administration, and coordination.Main Responsibilities:Manage a portfolio of customers from initial contact through to successful resolutionFoster effective collaboration with internal departments to ensure a smooth...
-
Customer Success Advocate
2 weeks ago
Brisbane, Queensland, Australia beBeeCustomerSuccess Full time $60,000 - $65,000About This Role">We are seeking a highly motivated and customer-focused professional to join our team as a Customer Success Representative. In this exciting role, you will have the opportunity to make a real impact on our customers' success by providing exceptional support and guidance.">Key Responsibilities:">Provide direct customer support via phone,...
-
Customer Success Advocate
2 weeks ago
Brisbane, Queensland, Australia beBeeSuccess Full time $80,000 - $120,000Customer Support ProfessionalWe're seeking a dedicated individual to serve as a champion for our customers, providing exceptional support and guidance to ensure they have an outstanding experience.Key Responsibilities:Establish trust and rapport with customers through multiple channels—phone, email, and live chat.Guide and educate customers on navigating...
-
Strategic Customer Advocate
2 weeks ago
Brisbane, Queensland, Australia beBeeCustomerAdvocate Full time $60,000 - $80,000Unlock a world of opportunities as a Strategic Customer Advocate.About the RoleWe are seeking an experienced professional to play a key role in our customer success team. The Strategic Customer Advocate will be responsible for developing and maintaining strong relationships with our customers, ensuring their needs are met and exceeded through exceptional...
-
Client Success Advocate
7 days ago
Brisbane, Queensland, Australia beBeeClientSuccess Full time $100,000 - $170,000We are seeking a seasoned relationship builder to join our team as a Client Success Advocate.This key role involves fostering strong, long-lasting connections with clients to drive growth and retention through enhanced product utilization, user loyalty, and satisfaction.Drive revenue expansion and client loyalty by identifying business opportunities and...
-
Customer Experience Advocate
2 weeks ago
Brisbane, Queensland, Australia beBeeCustomer Full time $60,000 - $99,999Job Role: Customer Experience AdvocateAbout the OpportunityWe are committed to delivering exceptional health and employment outcomes for individuals and their support networks.Our team is dedicated to providing tailored services that cater to diverse needs, ensuring the best possible results.To achieve this vision, we require a skilled professional to join...
-
Customer Success Manager
1 week ago
Brisbane, Queensland, Australia Kerridge Commercial Systems Corp Full time"At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."_Happy Customers lead to retention of their business as well as turning them into...
-
Customer Advocate
2 weeks ago
Brisbane, Queensland, Australia beBeeAccount Full time $90,000 - $120,000Customer Advocate - Brisbane Overview: As a key player in our organization, you will be responsible for driving sales growth and delivering exceptional customer experiences. This role requires a strategic thinker with excellent communication skills and a passion for building long-term relationships. Develop and execute sales strategies to expand our...
-
Customer Success Advocate
1 week ago
Brisbane, Queensland, Australia beBeeEmpowerment Full time $92,000 - $109,000Unlocking Human PotentialWe believe everyone deserves the opportunity to learn and grow.Our mission is to empower individuals with the tools and resources they need to succeed.As a key player in this journey, you will play a crucial role in helping our customers achieve their goals.Key Responsibilities include:- Consulting teachers on the implementation of...