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Customer Insights Strategist

2 months ago


Sydney, New South Wales, Australia ClearCompany Full time
About the Role

We are seeking a seasoned Customer Insights Strategist to join our team at ClearCompany. As a key member of our organization, you will play a critical role in driving business growth through data-driven insights.

Key Responsibilities
  • Lead with Influence: Partner with senior stakeholders to shape and steer the company's vision, leveraging your deep understanding of customer behavior and market trends.
  • Turn Data into Stories: Distill complex data into clear, compelling insights that resonate and drive action across all levels of the business.
  • Drive Strategic Impact: Influence key decisions on business strategy, planning, and investment by embedding customer insights into executive-level discussions.
  • Collaborate Across Functions: Work closely with brand, marketing effectiveness, and voice of the customer teams to ensure insights are at the heart of marketing strategies, from conception to post-campaign analysis.
Candidate Profile
  • Experienced Professional: With around 10+ years in the industry, you've spent a significant amount of time in a senior in-house role, ideally within financial services or a related field.
  • Insight Expert: You have a strong foundation in strategic customer insights, with a particular strength in quantitative data and analysis.
  • Strategic Collaborator: Your focus is on embedding insights within marketing teams, supporting them in making informed decisions throughout the campaign lifecycle.
  • Flexible and Adaptable: You thrive in a fast-paced environment and are open to a 3-month fixed-term contract with the possibility of extensions.
What We Offer
  • Flexibility: Enjoy a flexible working arrangement with just one day per week in the office, allowing you to maintain a healthy work-life balance.
  • Competitive Benefits: We offer a robust benefits package, ensuring you're well-supported both professionally and personally.