Resort Ambassador

1 day ago


Melbourne, Victoria, Australia Wyndham Destinations Full time

We are seeking a skilled and enthusiastic Resort Ambassador to join our team at Wyndham Destinations. In this role, you will be the face of our company, providing exceptional customer service and ensuring that every guest has an unforgettable experience.

Job Overview

This is a fantastic opportunity for someone who loves meeting new people and has a passion for delivering outstanding service. As a Resort Ambassador, you will be responsible for greeting and registering owners and guests, providing information on local area attractions, and completing all department-related paperwork.

You will also be working closely with the resort operations team to provide a high level of service and a seamless transition for owners and guests through the check-in process. This requires excellent communication skills, a positive attitude, and the ability to work well under pressure.

About You

To be successful in this role, you will need to have previous experience in a similar hotel position, a genuine passion for customer service, and excellent communication skills. You should also be an enthusiastic, self-motivated, and positive individual with immaculate presentation and professional grooming standards.

A strong understanding of computer literacy and previous experience with a PMS system would be advantageous. Additionally, you should have the ability to recognize and solve problems in the workplace and work a flexible schedule, including nights, weekends, public, and school holidays.

Salary and Benefits

The estimated salary for this role is $60,000 - $80,000 per year, depending on experience. You will also receive professional development funding, discounted hotel stays across Australia, Fiji, and New Zealand, and subsidised private health cover.

Why Choose Us

At Wyndham Destinations, we pride ourselves on being a value-driven organisation that promotes continual growth and development for its people. We offer a supportive and inclusive environment where you can build a career and make lasting memories with your colleagues and customers.



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