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Chief Process Optimizer
2 weeks ago
Job Title: Senior Business Analyst
We are seeking a highly experienced and detail-oriented Senior Business Analyst to take charge of requirements gathering, stakeholder workshops, and process mapping across multiple high-impact programs.
This role plays a pivotal part in uplifting our current legacy systems to Dynamics 365 by managing the full requirements lifecycle, including elicitation, analysis, documentation (user stories, use cases, process flows), traceability, and prioritization.
- Translate complex business needs into clear functional and non-functional specifications through effective requirement gathering with stakeholders.
- Design and document future-state business processes focusing on optimization and efficiency.
- Develop and execute comprehensive test strategies, plans, and cases, including User Acceptance Testing (UAT), coordinating with business users to ensure system alignment with requirements.
- Collaborate with technical teams on data migration, assisting with data mapping, validation, and reconciliation.
- Act as a liaison between business stakeholders and technical teams, ensuring clear project communication.
- Support change management, including training material development and user adoption initiatives.
- A minimum of 5 years' experience as a Senior Business Analyst in a complex enterprise environment is required.
- Excellent process modelling, documentation, and stakeholder facilitation skills are essential.
- Experience working within a SaaS environment is highly desirable.
- The ability to manage complex project requirements from initial elicitation through to successful implementation and testing is crucial.
- A detail-oriented approach with strong problem-solving ability is necessary for this role.
- Experience developing comprehensive test strategies, test plans & test cases is also required.
- Demonstrated ability to work on complex transformations is desirable.
- Comfortable working independently, taking ownership of deliverables and driving outcomes in a fast-paced environment.
- A Bachelor's degree in a relevant field (Business, Information Technology, or a related field), or equivalent practical experience is necessary.
- IIBA Certifications (International Institute of Business Analysis) are preferred.
- CBAP (Certified Business Analysis Professional), or CCBA (Certification of Capability in Business Analysis) certifications are also desirable.