Chief Engagement Strategist

3 days ago

Sydney, New South Wales, Australia beBeeEngagement Full time $180,000 - $210,000
Job Title: Chief Engagement Strategist

We are seeking an accomplished professional to lead our customer engagement strategy, leveraging cutting-edge technology and data-driven insights to optimize our commercial approach while enhancing operational efficiency through automation and CRM.

The successful candidate will be responsible for:

  • Developing and executing the customer engagement strategy for our organization, driving the FFCE Roadmap in collaboration with cross-functional stakeholders, overseeing activities and KPIs, and facilitating decision-making in the Commercial Management Team.
  • Driving actionable insights for our commercial strategy by leveraging data and innovative technology, including ownership of OneDashboard in Power BI, ensuring access to relevant data for both current and future portfolio insights, and helping the Business Insights Manager in optimizing forecasting and business cases.
  • Enhancing operational efficiency by optimizing processes through automation and technology, including driving CRM utilization for data quality and integration, fostering innovation and process optimization with AI and data automation tools, and helping in change management, as well as training for frontline technology integration.
  • Optimizing the sales force involves implementing effective segmentation, targeting, and territory management while designing engaging incentive schemes aligned with priorities. This process includes cross-functional collaboration with sales and marketing teams, working alongside the SFE lead to develop and execute strategic solutions.

Key Qualifications:

  • A Bachelor or Master's degree in Business, Marketing, or Science.
  • Minimum 10 years of commercial experience in the pharmaceutical industry, with sales and/or marketing experience desirable.
  • Proficiency in Microsoft Office Suite, with project management capabilities and a preferred proficiency in Power BI.
  • Demonstrated experience in stakeholder engagement with senior leaders, and proven project management skills, with people leadership experience highly preferred.

We offer a dynamic and collaborative work environment, where you can make a real difference in the lives of people affected by serious chronic diseases.

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