
IT Process Optimization Specialist
13 hours ago
IT Process Engineers drive business growth by optimizing and implementing efficient processes. In this role, you will analyze, design, and implement IT processes that align with client goals.
Key Responsibilities
- Design and implement process improvements to enhance operational efficiency.
- Collaborate with vendors and cross-functional teams to ensure alignment of IT processes.
- Document and maintain up-to-date procedure manuals to ensure compliance with internal governance policies.
- Support audits and risk assessments by providing process documentation and evidence of controls.
Requirements
- Degree: Bachelor's in IT/Computer Science or related field.
- Experience: 5+ years in IT process engineering.
- Proficiency in automation/scripting tools such as UiPath, PowerShell, Python.
- Cloud platform experience: Azure and/or AWS.
- Analytical skills: Root-cause analysis & problem-solving.
Preferred Qualifications
- Certifications: ITIL, Lean/Six Sigma belts, PMP.
- Global team experience and familiarity with financial regulatory environments.
Work Arrangement
- Full-time position.
Field of Work
- Engineering and Information Technology.
Industries
- IT Services and IT Consulting.
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