Collections Engineering Leader

2 days ago

Sydney, New South Wales, Australia beBeeEngineering Full time $127,216 - $173,772
Job Title

Embark on a challenging role as a Collections Engineering Leader, driving technological advancements and team excellence.

Job Description
  • Transformative Leadership: You will spearhead high-performing engineering teams, championing open communication, quality work, and cultural excellence.

As a resilient technology leader, you will foster collaboration, innovation, and passion to deliver world-class customer experiences. Your expertise in Collections technologies, Generative AI, and Agile delivery will propel our organization forward.

Key Responsibilities
  • Collections Technology Expertise: Leverage your knowledge of Experian PowerCurve Collections and drive exceptional self-service and voice-assisted experiences.
  • Generative AI and Engineering: Develop and implement cutting-edge AI-powered solutions to optimize collections servicing and agent frameworks.
  • Team Leadership: Foster trusted relationships with stakeholders, establish an engineering culture with DevSecOps delivery, and empower teams to deliver autonomously.
  • Financial Management and Cost Optimization: Analyze financial data, identify areas for cost reduction, and implement strategies to improve financial performance.
Benefits

Our company offers a dynamic work environment, flexible working arrangements, and opportunities for career growth and development. Join us in shaping the future of customer service and experience.

Required Skills and Qualifications
  • Strong Technical Background: Proven experience in Collections technologies, Generative AI, and Agile delivery.
  • Leadership and Communication: Excellent leadership and communication skills, with the ability to inspire and motivate teams.
  • Financial Management: Strong analytical and problem-solving skills, with the ability to analyze financial data and implement cost-saving strategies.
What We Offer

A competitive salary package, comprehensive benefits, and opportunities for professional growth and development. If you are passionate about delivering exceptional customer experiences and driving business success, we encourage you to apply.

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