Customer Experience Manager
2 days ago
The role of Senior Consultant Loyalty entails driving customer centricity, fostering innovation and creating strong relationships with customers. This position requires a Customer Obsession mindset and experience in Loyalty and Rewards.
As a key member of the team, you will contribute to simplification and velocity in delivery through disciplined execution focus. You will support the development of a market leading loyalty proposition to drive growth in customers, deposits & Bank of Choice.
Responsibilities include delivering on the strategic roadmap and evolution of Personal Everyday Banking loyalty offers and rewards program, NAB Goodies. Additionally, you will support planning, testing, design and execution of loyalty propositions to reward and recognise priority customer segments.
Required Skills and Qualifications- Experience working in similar Senior Consultant Loyalty Programs, coupled with ability to drive ideas & innovation, customer strategy and execution.
- Financial modelling experience along with proven analytical and evidence-based decision making skills.
- Demonstrated experience in Agile Ways of Working.
- Ability to effectively engage and influence senior stakeholders, possessing high degree of business acumen.
A diverse and inclusive workplace works better for everyone. We have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves.
OthersWe are committed to providing an environment where you can work your way. For details on the recruitment process, and accessibility, please contact the Careers team or visit our Careers page for more information.
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Learning Experience Designer
3 days ago
Sydney, New South Wales, Australia Customer Science Full timeShared ResourcesBusiness Manager at Customer ScienceAbout UsAt Customer Science Group, we help organisations deliver world-class services that make Australian lives better. We're a fast-growing boutique consultancy passionate about customer experience, digital transformation, and building innovative learning solutions.The OpportunityWe're looking for a...
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Learning Experience Designer
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Sydney, New South Wales, Australia Customer Science Full time $104,000 - $130,878 per yearAbout UsAt Customer Science Group, we help organisations deliver world-class services that make Australian lives better. We're a fast-growing boutique consultancy passionate about customer experience, digital transformation, and building innovative learning solutions.The OpportunityWe're looking for a talentedLearning Experience Designerto design and deliver...
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Sydney, New South Wales, Australia beBeeCustomerExperience Full timeCustomer Experience ManagerWe're committed to delivering exceptional customer experiences in our stores. As a Customer Experience Manager, you'll play a key role in shaping the way we engage with customers and driving sales growth through operational excellence.">Your primary responsibility will be to lead and embed a culture that builds a team of engaged...
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Customer Experience Manager
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Customer Experience Manager
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Sydney, New South Wales, Australia Inchcape Plc Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Customer Experience Manager – Subaru Penrith Part of Inchcape Australasia | Busy Dealership | Uncapped Commissions | Career Growth Join one of thebusiest and highest-performing dealerships in the region – Subaru Penrith, proudly part of Inchcape Australasia, a...
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Customer Experience Manager
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Sydney, New South Wales, Australia beBeeCustomerExperience Full time $120,000 - $180,000Job Overview:We are seeking a highly skilled Customer Experience Manager to join our team. This role will be responsible for driving exceptional customer results through strategic planning and collaboration with cross-functional teams.About the Role:Develop and implement customer satisfaction strategies to drive business growthManage a portfolio of customer...
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Customer Experience Manager
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Sydney, New South Wales, Australia beBeeLeadership Full time $90,000 - $120,000Customer Service Centre Manager Role SummaryAs a key member of our team, the Customer Service Centre Manager will be responsible for overseeing the day-to-day operations of the Customer Service Centre. This role involves managing customer requests, providing exceptional service, and ensuring that all inquiries are resolved in a timely and professional...
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Customer Experience Manager
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Sydney, New South Wales, Australia beBeeCustomerExperience Full time $104,000 - $141,600Customer Experience SpecialistWe are seeking a Customer Experience Specialist to drive exceptional customer experiences across public and private chat domains. As the successful candidate, you will be responsible for managing a national team of social media agents who provide customer service via chat on platforms like Facebook, Instagram, and WeChat.Manage...
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Customer Experience Manager
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Sydney, New South Wales, Australia Inchcape plc Full timePress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Customer Experience Manager – Subaru PenrithPart of Inchcape Australasia | Busy Dealership | Uncapped Commissions | Career GrowthJoin one of thebusiest and highest-performing dealerships in the region – Subaru Penrith, proudly part of Inchcape Australasia, a global...
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Customer Experience Manager
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Sydney, New South Wales, Australia beBeeCustomer Full time $100,000 - $120,000Job OverviewWe are seeking a seasoned and proactive professional to drive seamless customer onboarding, deliver impactful training, and foster strong, long-lasting relationships.This role is crucial in ensuring customer satisfaction, retention, and continued growth through meaningful engagement with our products.As a key member of our team, you will play a...
