Front Office Leadership Position

3 days ago

Bayside Council, Australia beBeeSupervisor Full time $75,000 - $105,000
Job Title:

Front Office Supervisor

Job Description:

The Front Office Supervisor plays a key role in the overall operation of the hotel's front desk. This person is responsible for managing all aspects of the front office, including supervising staff, handling guest inquiries, and ensuring that all services are provided to a high standard.

This position requires excellent leadership and communication skills, as well as the ability to work well under pressure. The successful candidate will be able to provide exceptional customer service, while also maintaining a safe and secure environment for guests and staff alike.

Key responsibilities include:

  • Supervising front office staff to ensure efficient and effective operation of the department
  • Handling guest inquiries and resolving any issues or concerns
  • Managing the front office budget and ensuring that all expenses are accounted for
  • Coordinating with other departments to ensure seamless delivery of services
  • Providing training and development opportunities for front office staff

Requirements:

  • Extensive experience in a similar role in a hotel environment
  • Demonstrated leadership skills and the ability to motivate and develop staff members
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and manage multiple priorities
  • High school diploma or equivalent required; degree preferred
Benefits:

We offer a competitive salary and benefits package, including:

  • Health insurance
  • Retirement plan
  • Paid time off
  • Opportunities for professional development and advancement

Why Work With Us?

Our company is committed to providing a positive and inclusive work environment. We value diversity and strive to create a workplace where everyone feels valued and respected.

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