Debt Recovery Specialist
1 day ago
A skilled Debt Recovery Specialist is sought to support the Senior Accounts Receivable and Financial Accounting team. This role involves ensuring timely recovery of outstanding accounts while maintaining respectful communication with residents, families, and staff.
Key Responsibilities:- Generate and maintain Debtors' Reports across all business lines.
- Monitor overdue accounts and initiate follow-ups.
- Liaise with internal AR team and external debt collection agencies.
- Communicate recommendations and outcomes to management.
- Manage the Debt Collection inbox efficiently.
- Process payments via phone and bank statements.
- Accurately allocate payments to appropriate accounts.
- Assist residents and families with account queries.
- Respond to general AR-related inquiries with professionalism.
- Provide backup support to team members when required.
- Handle correspondence, filing, and other administrative tasks.
- Perform other duties as directed by the Senior Accounts Receivable Officer or Team Lead.
- Minimum 3 years' experience in debt collection and accounts receivable.
- Proven technical competence and attention to detail.
- Strong organisational and time management skills.
- Commitment to ongoing professional development.
- Ability to communicate effectively.
Amana Living values diversity and welcomes applicants from all backgrounds.
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