Expert Training and Communications Specialist
4 weeks ago
Talent International is currently seeking an Expert Training and Communications Specialist to join their Kronos project team on a part-time contractual engagement.
This role will be operated as 3 days per week with 1 day per week in the office, located in the inner-northern suburbs.
The rate of pay for this position would be up to $900 per day, inclusive of Super and costs, depending on relevant experience. The engagement will last until June 30th, 2025, with potential extensions following Hypercare.
About the RoleAs an Expert Training and Communications Specialist, you will be responsible for developing and implementing a comprehensive Training Plan.
You will conduct thorough Training Needs Analysis to identify gaps and opportunities, create Training Manuals and Job Aids tailored to project requirements, and design Quick Reference Guides for ease of learning.
Your duties will include producing engaging Training Videos and BAU Training Videos, facilitating Train the Trainer sessions to empower internal trainers, delivering Online Training sessions with a focus on interactivity and retention, and leading Head Onsite Office Training for hands-on experience.
You will also craft a strategic Communications Plan to support project objectives, update the Intranet with timely and relevant project information, design and distribute User Feedback Surveys to gauge effectiveness, perform Readiness Checks to ensure smooth transition during project phases, and develop Test Scripts to validate functionality and user experience.
Additionally, you will provide Hypercare Support, including additional materials and training as needed, and undertake Adhoc tasks to support the project's success.
RequirementsTo be successful in this role, you will require proven experience in training and change management, excellent communication and interpersonal skills, and the ability to create high-quality training materials and deliver effective training sessions.
You should have experience with online and in-person training delivery, strong organisational skills, and the ability to manage multiple tasks simultaneously. Knowledge of the Kronos system is highly advantageous.
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