Operations and Venue Manager

2 days ago

City of Parramatta Council, Australia beBeeLeadership Full time $138,124 - $143,051
Job Title

The Venue and Operations Manager plays a pivotal leadership role in overseeing day-to-day operations and management of all core functional areas.

  • Lead and manage venue establishment, project planning, budget tracking, risk management, and stakeholder engagement.
  • Define operational workflows, service standards, staffing structures, resource plans for venue launch.
  • Ensure regulatory compliance requirements are satisfied prior to go-live.
  • Oversee daily operations of theatre functions, coordinate and monitor service delivery across multiple business units.
  • Implement business continuity plans and emergency procedures.
  • Manage revenue and financial operations, establish and monitor food, beverage & bar operations.
  • Collaborate with Programming, Business Readiness, and Legal Teams on contracting, invoicing, and insurance coverage.
  • Lead negotiations and relationship management with external hirers, touring producers, and community clients.
  • Maintain high standards of cleanliness, safety, presentation, and functionality at all times.
  • Supervise, coach, and lead an operational team towards achieving desired organisational outcomes.
Requirements:

Below are the key skills and qualifications required for this position:

  • Tertiary qualifications (minimum Cert IV) or significant demonstrated experience in venue, theatre, or live operations, including leadership roles.
  • Minimum 7 years of experience in venue, theatre, or live event operations, including leadership roles.
  • Responsible Service of Alcohol and Food & Beverage management experience in a licensed environment.
  • Proven experience in managing multi-disciplinary teams and leading high-performance environments.
  • Demonstrated ability to deliver large-scale operational projects.
  • Experience in managing revenue streams.
  • Ability to communicate effectively and navigate complex environments.
  • Strong understanding of WHS, emergency procedures, accessibility, compliance frameworks, Project Management principles, venue hire, event delivery, commercial contracting, and client service.
  • Strong Financial Literacy, including budget development, cost management, and commercial reporting.
  • Sound understanding of business and operational/service delivery principles.

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