Event Operations Manager

3 days ago

City of Parramatta Council, Australia beBeeLeadership Full time $138,124

Are you looking for a challenging role in event management?

About The Role

This leadership position is responsible for overseeing the day-to-day operations and management of the venue. As the operational linchpin, you will coordinate closely with various teams to ensure seamless execution.

The ideal candidate will have experience in managing large-scale events, leading high-performance environments, and working in a civic or public space environment.

Key Responsibilities:
  • Lead and manage the venue establishment, ensuring project planning, budget tracking, risk management, and stakeholder engagement are prioritized.
  • Define operational workflows, service standards, staffing structures, and resource plans in preparation for venue launch.
  • Oversee daily operations of all theatre functions, ensuring regulatory and compliance requirements are satisfied prior to go-live.
  • Coordinate and monitor service delivery across multiple business units, liaising with PHIVE building management, service quality, efficiency, and business performance metrics.
  • Implement business continuity plans and emergency procedures in alignment with both policies – Riverside and PHIVE.
  • Manage and develop all revenue and financial operations, establishing and monitoring food, beverage & bar operations.
  • Oversee and collaborate with the Programming, Business Readiness, and Legal Teams to manage contracting, invoicing, and insurance coverage.
  • Lead negotiations and relationship management with external hirers, touring producers, and community clients.
  • Ensure the venue is maintained to a high standard of cleanliness, safety, presentation, and functionality at all times.
About You

We are seeking an experienced professional with:

  • Tertiary qualifications (minimum Cert IV) or significant demonstrated experience in venue, theatre, or live operations, including leadership roles.
  • Minimum 7 years of experience in venue, theatre, or live event operations, including leadership roles.
  • Responsible Service of Alcohol and Food & Beverage management experience in a licensed environment.
  • Proven experience in managing multi-disciplinary teams and leading high-performance environments, and working in a civic or public space environment.
  • Demonstrated ability to deliver large-scale operational projects.
  • Experience in managing revenue streams.
  • Ability to communicate effectively and navigate complex environments.
  • Strong understanding of WHS, emergency procedures, accessibility, compliance frameworks, Project Management principles, venue hire, event delivery, commercial contracting, and client service.
  • Strong Financial Literacy, including budget development, cost management, and commercial reporting.
What's On Offer

This is a full-time opportunity with a competitive remuneration package.

A range of benefits includes attractive leave benefits, learning and development opportunities, and health and wellbeing programs.

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