Technical Customer Support Specialist

2 weeks ago

Brisbane, Queensland, Australia beBeeCustomerSupport Full time $67,000 - $70,000

We are seeking technical professionals to support customers with a wide range of technical and service-related inquiries.

Key responsibilities include investigating and resolving customer inquiries, maintaining accurate client data, and identifying recurring issues or trends affecting customers.

You will work in a collaborative team environment, combining customer service excellence with technical problem-solving skills to build long-term customer loyalty.

About the Role

This role involves providing timely and effective solutions to customers, working closely with internal teams to ensure seamless delivery of services.

Key Skills:

  • Solution-focused approach to customer inquiries;
  • Maintenance of accurate client data;
  • Identification of recurring issues or trends affecting customers.

What We Offer:

  • A dynamic and supportive team environment;
  • Ongoing training and development opportunities;
  • A competitive remuneration package.

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