Customer Service Representative for Telecommunications

1 week ago

Darwin, Northern Territory, Australia beBeeTechnician Full time $70,000 - $95,000
Job Overview

As a key member of our technical services team, you will work with clients across various industry sectors to understand their needs and requirements. Your role will involve servicing and maintaining both new and existing client systems, utilizing your expertise in telecommunications technology to provide consultative support and aid business development goals.


Responsibilities
  • Service and maintenance on client systems (new and existing).
  • Act as a subject-matter expert on telecommunications technology and advise on utilization and optimization.
  • Provide consultative support to meet client needs and aid business development goals.
  • Collaborate with clients to ensure productive and timely resolutions.
  • Available for on-call roster.

Qualifications
  • Tertiary qualifications in engineering or certifications in electronics and communications.
  • Experience in a client-facing environment in radio, wireless IP networking, or microwave technology.
  • Experience with UHF, VHF, CELL, WiFi, wiring looms, lights, antennas, and other RF-related products.
  • Excellent written and verbal communication skills.
  • Strong critical thinking, problem-solving, fault-finding, and decision-making abilities.

Benefits
  • Attractive remuneration package and benefits.
  • Vehicle – Fully equipped.
  • Excellent personal development opportunities with training, education, mentorship, and upskilling.
  • Career growth with a fast-growing company.
  • Numerous employee benefits and HR resources.

Job Details
  • Job function: Information Technology.
  • Industry: Telecommunications.
  • Employment type: Full-time.
  • Seniority level: Entry level.

Our company is committed to a supportive and inclusive work environment and encourages motivated individuals to apply.


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