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Student Advocate
3 weeks ago
We are seeking a dedicated and enthusiastic Student Support Officer to join our team.
About the RoleThe successful candidate will be responsible for providing academic support and guidance to students, addressing their needs and concerns in a timely and professional manner.
This is an excellent opportunity for someone who is passionate about education and committed to delivering exceptional student services.
Key Responsibilities:
- Provide academic support and guidance to students, including intervention plans where necessary.
- Offer advice and support on academic and personal issues affecting students.
- Issue warning letters as per our policies and procedures.
- Prepare and conduct student feedback and orientation sessions.
- Liaise with management and training staff to resolve student issues and concerns, coordinating counselling services where needed.
- Manage student enquiries of academic and non-academic nature.
- Save and file student documents and records to designated locations.
To be successful in this role, you will need:
- A strong ability to work independently and take initiative, providing pastoral care and guidance to students.
- Education sector experience, with knowledge of confidentiality requirements.
- The capacity to work in a multicultural environment and communicate effectively with diverse groups.
- Ability to prioritize tasks and meet deadlines, managing competing demands.
We offer a dynamic and supportive work environment, with opportunities for growth and development.
OthersPlease note that we provide equal opportunities in employment, without discrimination or harassment based on protected characteristics.
