Senior Client Service Manager
2 weeks ago
Job Opportunity: Account Management Professional
This role involves managing client relationships, coordinating content delivery and collaborating with stakeholders to achieve strategic objectives.
- Main Responsibilities:
- Act as primary point of contact for clients and stakeholders
- Manage workflows, timelines and approvals across concurrent projects
- Coordinate ad hoc content projects and one-off briefs with internal and external stakeholders
- Maintain up-to-date production schedules and proactively identify risks and opportunities
- Support senior management in proposal development and campaign execution
- Collaborate with content teams to uphold editorial standards and drive creative outcomes
Key Skills and Qualifications:
The ideal candidate has 3+ years experience in account management or client service roles, preferably in publishing, content marketing or a related field. They are confident communicators who build trust and engage stakeholders effectively.
What We Offer:
A comprehensive benefits package including access to exclusive events, health and wellbeing initiatives, financial support, perks and discounts, giving back opportunities and workplace inclusion and facilities.
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