Operations Training Coordinator

2 weeks ago

Melbourne, Victoria, Australia beBeeTraining Full time $69,000 - $81,000
Job Description

We are seeking an ambitious and passionate Operations Training Coordinator to lead our People and Culture team.

The ideal candidate will have a passion for leadership, consistency, teamwork, and producing high-quality outcomes in a fast-paced hospitality environment.

The Opportunity

The Operations Training Coordinator oversees operational and team member training, including on-the-job training and workshops. This role is responsible for kitchen and back of house operations in allocated restaurants.

The role requires adherence to brand standards and optimizing performance through the effective implementation and management of systems, controls, policies, and SOPs relating to kitchen operations.

Key Responsibilities

  • Oversee onboarding of BOH team member training and development, including brand standards, recipe compliance, OH&S, food safety, systems, SOPs, and compliance.
  • Recruit and train BOH Team Members using procedures according to guidelines.
  • Manage the 'Supervisor in Training Program' for BOH teams and 'Manager in Training Program' for BOH teams.
  • Ensure development of BOH leadership teams through onboarding; training plans.
  • Support HC and VMs in establishing, developing, and maintaining a rich pipeline of future BOH leaders in each restaurant to ensure adequate staffing and capability.
  • Ensure the requirements of the training calendar are met.
  • Support recruitment, training, and assessment of all new BOH management and employees.

Requirements

  • Demonstrated experience as a Training Manager, Head Chef, or Sous Chef in a hotel, restaurant, or pub environment.
  • Energetic attitude, a team player approach, and a strong work ethic.
  • Experience and understanding of financial controls of a hospitality business.
  • The ability to lead, train, and develop a team.
  • Possession of Certificate III or IV in Commercial Cookery.
  • Eligibility to work in Australia.

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