Service Administration Specialist

22 hours ago


Mackay, Queensland, Australia Haynes People Full time
About Haynes People

Haynes People is a leading organization that prides itself on delivering exceptional solutions to its customers. Our team is committed to creating a safe and productive work environment, where talented individuals can thrive.

Job Opportunity

We are seeking an Experienced Service Administrator for one of our valued clients in Mackay, Queensland. This role involves providing administrative support in managing training and inductions for a team of 120 people across various mine sites in the Bowen Basin.

Key Responsibilities
  • Deliver High-Quality Services: Provide cost-effective services that exceed customer expectations and minimize complaints.
  • Administrative Support: Manage training and inductions for the Resource Industries Team, including booking customer mine site inductions and external vendor training.
  • Accurate Invoicing: Ensure segments are closed with accurate parts, labor, and miscellaneous costs to facilitate proper customer invoicing.
  • Quality and Efficiency Monitoring: Collaborate with the Service Administration Supervisor to monitor jobs for quality and efficiency.
  • Rework and Write-Offs: Follow up on rework, write-off, and goodwill requests with the Service Administration Supervisor.
  • Documentation Management: Accurately encode and attach relevant documentation to Microsoft AX as required by the Service Administration Supervisor.


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