Service Line Manager

2 weeks ago


Welshpool, Australia 309 FLSmidth Pty. Ltd. Full time
Job Summary

We are seeking a highly skilled Service Line Manager to lead our regional service line strategy and technical sales efforts. As a key member of our team, you will be responsible for driving business growth, developing and executing sales strategies, and building strong relationships with customers.

Key Responsibilities
  • Regional Service Line Strategy: Develop and implement a comprehensive regional service line strategy to drive business growth and increase market share.
  • Technical Sales: Lead technical sales efforts, including identifying business opportunities, generating leads, and fostering client relationships to meet or exceed sales goals.
  • Customer Support: Provide exceptional customer support, including troubleshooting, inspections, and measurements on-site.
  • Team Collaboration: Collaborate with sales and technical teams to develop and execute sales strategies, and ensure alignment with company goals.
  • Reporting and Analysis: Submit regular sales and product reports, and ensure integrity within the company's CRM, ERP, and other related systems.
Requirements
  • Experience: Good experience in the relevant product line, service line, or process equipment.
  • Product Knowledge: Good product and competitor knowledge to develop effective sales strategies and objection-handling techniques.
  • Communication Skills: Good communication skills, written and spoken, along with strong reporting and presentation abilities.
  • Travel: Able to travel up to 75%, domestic and international travel.
  • Physical Ability: Must be physically able to climb onto structures and stairs in industrial plants and mines.
What We Offer
  • Competitive Remuneration: Competitive remuneration package on offer.
  • Work-Life Balance: Work-life balance with a flexible work schedule.
  • Development Opportunities: Development and training within a respected global OEM company.
  • Employee Benefits: Access to salary packaging options, employee assistance program, purchased annual leave options, paid parental leave, and recognition and benefits platform.


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