Implementation Manager

4 weeks ago

Sydney, New South Wales, Australia Westpac Institutional Banking Full time

Transaction Banking Implementation Manager



This role is an excellent opportunity to join Westpac's Global Transaction Services Team in Sydney and contribute to the execution of client implementations for transaction banking products.



As an Implementation Manager, you will be responsible for coordinating and facilitating stakeholders to ensure solutions are implemented effectively and efficiently.




  • Lead GTS product implementations
  • Contribute to pre-implementation sales activities as an Implementation trusted advisor and Subject Matter Expert
  • Have effective communication and stakeholder management to ensure customer and internal relationships are managed effectively
  • Work closely with your customer to determine standard configuration items
  • Work closely with operational business partners to ensure the accurate and timely processing of requests
  • Partner with an Implementation Technical Lead to ensure a seamless customer experience in capturing technical requirements
  • Have a general understanding of system integration, and payables/receivables technologies and processes
  • Demonstrate strong customer service focus in all interactions with your customers
  • Demonstrate strong time management, organisation and prioritisation skills across your projects
  • Have strong problem-solving skills
  • Understand Risk and Compliance controls within the Implementation process


About the Role



This is a 12-month parental leave cover role that offers a unique opportunity to work with a talented team and contribute to the success of Westpac's Global Transaction Services.



About Westpac



For 200 years, Westpac has been backing people, businesses, communities, and ideas. As Australia's first bank, we've adapted and evolved, inspired by our customers and a genuine desire to create better futures.



At Westpac, we're committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products, and services for our customers, employees, and community.



How to Apply



Click on the APPLY button to start your application.

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