Desktop Support Specialist
7 days ago
We are seeking a skilled and motivated Desktop Support Consultant to join our team at Zone IT Solutions. As a key member of our EUC team, you will be responsible for providing technical support and assistance to end users in a fast-paced environment.
Key Responsibilities- Provide technical support and troubleshooting for desktop hardware and software issues
- Diagnose and resolve complex technical problems using strong analytical and problem-solving skills
- Collaborate with internal teams to ensure seamless delivery of IT services
- Develop and maintain strong relationships with end users to ensure high levels of customer satisfaction
- Stay up-to-date with the latest technology trends and advancements in the field of EUC
- Minimum 2 years of experience in a full-time desktop support role
- Strong knowledge of Windows operating systems, including Windows 10
- Experience with desktop hardware and software troubleshooting
- Ability to diagnose and resolve hardware and software issues
- Knowledge of Active Directory and network protocols
- Good understanding of Microsoft Office Suite
- Experience with remote desktop tools and remote troubleshooting
- Excellent problem-solving skills
- Strong written and verbal communication skills
- Customer service-oriented mindset
- Ability to multitask and manage priorities effectively
Zone IT Solutions is an Australia-based recruitment company specializing in Digital, ERP, and larger IT Services. We offer flexible, efficient, and collaborative solutions to any organization that requires IT experts. Our agile, agnostic, and flexible solutions will help you source the IT expertise you need. Our delivery Offices are in Melbourne, Sydney, and India.
We are an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, and people with disabilities.
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Desktop Support Specialist
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Desktop Support Specialist
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