Guest Service Officer
2 weeks ago
About the Role
We are seeking a Guest Service Officer to join our Front Office team at Hyatt Hotel Canberra.
As a Guest Service Officer, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.
Your main responsibilities will include:
- Greeting guests in a friendly and hospitable manner
- Handling guest check-ins and check-outs efficiently and accurately
- Providing guests with information about the hotel, its amenities, and the local area
- Responding to guest requests and resolving any issues that may arise
What We're Looking For
We are looking for a team player who is passionate about delivering exceptional customer service and is able to work in a fast-paced environment.
Key skills and qualifications include:
- Good communication and interpersonal skills
- Ability to work under pressure and multitask
- Knowledge of hospitality software and systems
Why Work for Hyatt?
Hyatt is a company that values its employees and offers a range of benefits and opportunities for growth and development.
We are committed to providing a safe and inclusive work environment and are an equal opportunities employer.
Apply now to join our team and become a part of the Hyatt family
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