Guest Service Officer

2 weeks ago


Canberra, ACT, Australia Hyatt Corporation Full time

About the Role

We are seeking a Guest Service Officer to join our Front Office team at Hyatt Hotel Canberra.

As a Guest Service Officer, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay.

Your main responsibilities will include:

  • Greeting guests in a friendly and hospitable manner
  • Handling guest check-ins and check-outs efficiently and accurately
  • Providing guests with information about the hotel, its amenities, and the local area
  • Responding to guest requests and resolving any issues that may arise

What We're Looking For

We are looking for a team player who is passionate about delivering exceptional customer service and is able to work in a fast-paced environment.

Key skills and qualifications include:

  • Good communication and interpersonal skills
  • Ability to work under pressure and multitask
  • Knowledge of hospitality software and systems

Why Work for Hyatt?

Hyatt is a company that values its employees and offers a range of benefits and opportunities for growth and development.

We are committed to providing a safe and inclusive work environment and are an equal opportunities employer.

Apply now to join our team and become a part of the Hyatt family



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