Service Designer

5 days ago

Canberra, ACT, Australia beBeeInnovation Full time $110,497 - $163,685
Design Innovation Specialist

We are seeking a talented Design Innovation Specialist to join our team. As a key member of our organization, you will play a vital role in shaping the future of technology and innovation.

Main Responsibilities:

  • Conduct thorough analysis and research to identify user needs, pain points, and behaviors.
  • Develop comprehensive service blueprints, backbones, journey maps, and personas to effectively visualize and communicate service design concepts.
  • Collaborate with cross-functional teams to refine scope and backlogs, ensuring alignment with service design artifacts.
  • Work closely with delivery teams to integrate service design principles into the development process.
  • Facilitate workshops and co-creation sessions with stakeholders to ideate and prototype innovative service solutions.
  • Continuously iterate on service designs based on emerging requirements, user feedback, and data-driven insights.
Key Requirements

To be successful in this role, you will need:

  • Several years of demonstrable experience in a design role involving analysis/research and the development of service design artifacts.
  • Experience working within a scaled agile delivery framework.
  • Relevant tertiary and/or professional certifications.
  • Proficiency in design tools such as Miro, Figma, Useberry, Hotjar, and understanding of design thinking principles and techniques.
  • Excellent analytical skills to interpret user data and translate insights into actionable design solutions.
  • Strong communication skills to effectively collaborate with cross-functional teams and stakeholders.
Our Organization

We are a global ICT provider employing over 40,000 people in a diverse and dynamic workplace. We deliver services in over 200 countries and regions, partnering with organizations around the world to shape and achieve outcomes through intelligent technology solutions.

  • Service Designer

    2 weeks ago

    Canberra, ACT, Australia ClearCompany Full time

    We are currently working on SERVICE DESIGNER role within a Government agency based in Brisbane or Canberra (2 days in office) for a 12 month contract.As the Service Designer you will to design and deliver new experiences for improved outcomes for customers across a wide range of digital solutions.You will be responsible for driving a human-centric and...

  • Service Designer

    6 days ago

    Canberra, ACT, Australia Just Digital People Full time

    3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features.This range is provided by Just Digital People.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range A$85.00/hr - A$125.00/hr We are currently working on SERVICE DESIGNER role within a...

  • Service Designer

    1 week ago

    Canberra, ACT, Australia Randstad Digital Full time $90,000 - $120,000 per year

    Contract until October 2026Canberra basedAustralian Citizens ONLYBaseline clearance requiredRandstad Digital (Formerly Finite Recruitment)Randstad Digital was announced on August 30, 2023, under the umbrella of Randstad, the world's largest talent company and a partner of choice to clients. Our 46,000 employees around the world make a positive impact on...

  • Service Designer

    2 weeks ago

    Canberra, ACT, Australia Just Digital People Full time

    3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.This range is provided by Just Digital People. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$85.00/hr - A$125.00/hrWe are currently working on SERVICE DESIGNER role within a...

  • Service Designer

    1 week ago

    Canberra, ACT, Australia Just Digital People Full time

    3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.This range is provided by Just Digital People. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$85.00/hr - A$125.00/hrWe are currently working on SERVICE DESIGNER role within a...

  • Service Designer

    5 days ago

    Canberra, ACT, Australia Hitech Personnel Full time

    **Reference #**:- JF/JJ2242**Title**:- Service Designer - Human-centred design, Agile, UX**Category**:- ICT**Location**:- ACT**Work Type**:- Contract**Remuneration**:- $Neg**Term**:- 6 months + 12 month**Description**:- **High Profile Federal Government department**:- **Initial 6 month contract + 12 month extension**:- **Rewarding Rates**One of Australia's...

  • Service Designer

    2 weeks ago

    Canberra, ACT, Australia Bridge IT Engineering Full time

    1 week ago Be among the first 25 applicantsDirect message the job poster from Bridge IT EngineeringInformation Technology Recruitment Consultant at Bridge IT Engineering6 months initial contract up to 12 months potential extensionLocation: ACT, NSW, NT, QLD, SA, TAS, VIC, WAAustralian Citizenship with Baseline clearance is requiredBridge IT Engineering is...

  • Service Designer

    4 days ago

    Canberra, ACT, Australia Bridge IT Engineering Full time

    1 week ago Be among the first 25 applicantsDirect message the job poster from Bridge IT EngineeringInformation Technology Recruitment Consultant at Bridge IT Engineering6 months initial contract up to 12 months potential extensionLocation: ACT, NSW, NT, QLD, SA, TAS, VIC, WAAustralian Citizenship with Baseline clearance is requiredBridge IT Engineering is...

  • Service Designer

    6 days ago

    Canberra, ACT, Australia Ntt Full time

    **Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society?**Join our growing global NTT team and you'll be part of the world's largest ICT company (by revenue). We've combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people,...

  • Service Designer

    5 days ago

    Canberra, ACT, Australia It Alliance Australia Full time

    Canberra, Sydney and Melbourne**Department of Employment and Workplace Relations**One of our **Federal Government** clients is looking for **Service Designer **in **Canberra, Sydney **and** Melbourne.****We are looking for the following Skills/Experience**:- Demonstrated ability overseeing and participating in research activities, generating insights and...