Service Designer

5 days ago

Canberra, ACT, Australia Hitech Personnel Full time

**Reference #**:

- JF/JJ2242**Title**:

- Service Designer - Human-centred design, Agile, UX**Category**:

- ICT**Location**:

- ACT**Work Type**:

- Contract**Remuneration**:

- $Neg**Term**:

- 6 months + 12 month**Description**:

- **High Profile Federal Government department**:

- **Initial 6 month contract + 12 month extension**:

- **Rewarding Rates**

One of Australia's leading **Federal Government Departments** is looking to engage an experienced to join their **Service Designer** to join a multidisciplinary team based in their **Canberra.** The successful **Service Designer **will to work alongside a highly collaborative and passionate human-centred design team to improve the departments experiences for businesses. The successful **Service Designer** will secure a **6 month contract **with a **12 month extension options** and a **rewarding pay.**

The successful **Service Designer **will be responsible for, but not limited to:

- Support the planning, facilitation and analysis of user research activities.
- Strong analysis skills and ability to absorb and analyse a range of information sources including research studies, process diagrams and technical artefacts.
- Support the shaping of actionable insights to inform decisions and recommendations.
- Engage with internal and external stakeholders to communicate findings and influence decision making.

The successful **Service Designer **will have experience in the following:

- Experience working with various disciplines to solve problems, identify opportunities for improvement and progress shared deliverables
- Ability to bring together a variety of lenses (e.g. user experience and technical feasibility) to produce actionable insights
- Demonstrated experience working in a team to plan, conduct and synthesise user research activities to inform decision making and reforms.

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