Service Designer

4 weeks ago

Canberra, ACT, Australia Bridge IT Engineering Full time

1 week ago Be among the first 25 applicants

Direct message the job poster from Bridge IT Engineering

Information Technology Recruitment Consultant at Bridge IT Engineering
  • 6 months initial contract up to 12 months potential extension
  • Location: ACT, NSW, NT, QLD, SA, TAS, VIC, WA
  • Australian Citizenship with Baseline clearance is required

Bridge IT Engineering is seeking a Lead Service Designer for a federal government department with offices in the ACT, NSW, NT, QLD, SA, TAS, VIC, WA. The role will address a critical gap in understanding the end-to-end service and identifying opportunities for improving the way the Australian Government designs and delivers services and programs through digital and non-digital solutions.

Key Duties and Responsibilities:

  • Develop a business model and roadmap for implementing an Integrated Service Design function, as well as a capability maturity plan that focusses on knowledge transfer and upskilling staff working within streams.
  • Document detailed Blueprints of the Digital Health service offerings.
  • Establish effective governance to act as a design authority to provide quality assurance, planning and prioritisation checks and strategic alignment.
  • Operating a Service Design 'Centre of Excellence' for the Digital and Service Design Branch, to ensure consistency, transparency, and alignment.
  • Understand the research activities underway across the broader department and perform User Experience and Service Design functions for projects as required.

Criteria

  • Demonstrated experience in developing and implementing Service Design concepts and structures.
  • Suitable approach to delivering the services requested by the Department's goals.
  • Experience with engagement, collaboration, and planning functions across aged care and/or healthcare sector.
  • Demonstrated value for money in comparison to market.

Your ICT Recruiter for this role

*Please note only shortlisted candidates will be contacted

Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeContract
Job function
  • Job functionInformation Technology, Consulting, and Other
  • IndustriesInformation Services and Design Services

Referrals increase your chances of interviewing at Bridge IT Engineering by 2x

Sign in to set job alerts for "Service Designer" roles.

Canberra, Australian Capital Territory, Australia 7 months ago

Canberra, Australian Capital Territory, Australia 3 months ago

Canberra, Australian Capital Territory, Australia 2 months ago

Senior User Interface (UI) & User Experience (UX) Designer

Canberra, Australian Capital Territory, Australia 5 hours ago

Canberra, Australian Capital Territory, Australia 1 week ago

Australian Capital Territory, Australia 6 days ago

Canberra, Australian Capital Territory, Australia 1 week ago

Canberra, Australian Capital Territory, Australia A$110.00-A$150.00 6 days ago

Canberra, Australian Capital Territory, Australia 7 months ago

Canberra, Australian Capital Territory, Australia 2 weeks ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Service Designer

    2 days ago

    Canberra, ACT, Australia ClearCompany Full time

    We are currently working on SERVICE DESIGNER role within a Government agency based in Brisbane or Canberra (2 days in office) for a 12 month contract.As the Service Designer you will to design and deliver new experiences for improved outcomes for customers across a wide range of digital solutions.You will be responsible for driving a human-centric and...

  • Service Designer

    2 weeks ago

    Canberra, ACT, Australia Local Peoples Full time

    Join to apply for the Service Designer role at Local Peoples Continue with Google Continue with Google3 months ago Be among the first 25 applicants Join to apply for the Service Designer role at Local Peoples Local Peoples is taking expressions of interest for talented and experienced Service Designers who are passionate about making a positive impact on...

  • Service Designer

    2 days ago

    Canberra, ACT, Australia Just Digital People Full time

    3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.This range is provided by Just Digital People.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$85.00/hr - A$125.00/hrWe are currently working on SERVICE DESIGNER role within a...

  • Service Designer

    3 weeks ago

    Canberra, ACT, Australia Local Peoples Full time

    Join to apply for the Service Designer role at Local PeoplesContinue with Google Continue with Google3 months ago Be among the first 25 applicantsJoin to apply for the Service Designer role at Local PeoplesLocal Peoples is taking expressions of interest for talented and experienced Service Designers who are passionate about making a positive impact on public...

  • Service Designer

    3 weeks ago

    Canberra, ACT, Australia Local Peoples Full time

    Join to apply for the Service Designer role at Local PeoplesContinue with Google Continue with Google3 months ago Be among the first 25 applicantsJoin to apply for the Service Designer role at Local PeoplesLocal Peoples is taking expressions of interest for talented and experienced Service Designers who are passionate about making a positive impact on public...

  • Service Designer

    2 days ago

    Canberra, ACT, Australia Just Digital People Full time

    3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.This range is provided by Just Digital People. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$85.00/hr - A$125.00/hrWe are currently working on SERVICE DESIGNER role within a...

  • Service Designer Manager

    1 day ago

    Canberra, ACT, Australia beBeeDesign Full time

    Job Title: Service Design Manager">Leading and undertaking service design activities in a multi-disciplinary agile delivery team in pre-discovery, discovery and design and delivery.Apply expertise to enhance and improve existing software, including designing, developing, implementing and testing software systems, in line with business requirements and...

  • Strategic Service Designer

    2 days ago

    Canberra, ACT, Australia beBeeDesign Full time $110,000 - $150,000

    Service Designer RoleThe role will address a critical gap in understanding the end-to-end service and identifying opportunities for improving the way the Australian Government designs and delivers services and programs through digital and non-digital solutions.Develop a business model and roadmap for implementing an Integrated Service Design function, as...

  • Senior Service Designer

    24 hours ago

    Canberra, ACT, Australia Calleo Australia Full time

    OverviewOne of our Federal Government Clients are in the process of large transformations and upgrades and are now looking for talented Senior Service Designers.You will join a team of analysts, architects, and business experts.You'll balance user needs with business goals to deliver impactful outcomes.Bring your curiosity, collaborate with experts, and...

  • Service Design Professional

    2 weeks ago

    Canberra, ACT, Australia beBeeServiceDesigner Full time

    Service Design OpportunityWe are seeking a talented Service Designer to join our team in Canberra. As a Service Designer, you will play a key role in helping us create innovative solutions for our clients.Key Responsibilities:- Develop and execute end-to-end customer experience strategies- Conduct customer research and analyze data to inform design...