Strategic Team Leader for Member Experience
19 hours ago
Enhance Member Experience with Our Leadership Team
As a key member of our leadership team, you will play a pivotal role in shaping the member experience at Yarra Leisure.
Key Responsibilities:
- Drive a constructive culture through exceptional leadership and communication that develops a positive and empowered team.
- Lead, coach and monitor the Member Experience team to achieve positive sales and retention outcomes.
- Enhance the Yarra Leisure member experience via outreach and retention activities.
- Monitor and evaluate customer feedback to enhance the member experience through continuous improvement.
- Champion a member first best practice culture across Yarra Leisure.
A Dynamic Environment Awaits
Yarra city council is an exciting and progressive Organisation. We pride ourselves on an inclusive culture, continual progression and development of staff. We aim to make a positive difference in people's lives and continually improve service to the community.
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Team Leader Member Experience
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