Chief Experience Officer

2 weeks ago


Melbourne, Victoria, Australia Orchard Talent Group Full time
About the Role

We are seeking a highly skilled and experienced Chief Experience Officer to join our Executive leadership team at Orchard Talent Group. As a strategic partner to the CEO, you will be responsible for developing and driving internal and external strategies aimed at improving customer satisfaction, employee engagement, external stakeholder engagement, loyalty & brand advocacy and culturally aligned DEI initiatives that support the vision and purpose of the organisation.

Key Responsibilities
  • Embedding a team culture that is values aligned, accountable and high performing.
  • Ensuring sector-leading marketing and communications strategies promoting our brand and market presence.
  • Elevating employee and client experience to ensure attraction, retention and development.
  • Developing and implementing our DEI strategy promoting equity and inclusion across the entire organisation.
  • Government and stakeholder engagement strategy, ensuring relationships are established and maintained.
About You

We are looking for an innovative and entrepreneurial senior Executive with a demonstrated track record leading client-centric initiatives and driving engagement across complex stakeholder environments. As a people leader, you will bring strengths in supporting large teams through significant change as well as exceptional stakeholder engagement skills to drive consensus and collaboration across diverse stakeholders.

What's on Offer

This is an exciting opportunity to join a highly impactful community services provider and work in an influential and critical leadership capacity, with clear impact on the success of the organisation. An attractive remuneration package and benefits will be offered to the successful applicant, including not-for-profit salary packaging.

How to Apply

For a confidential discussion or role-related questions, please contact Georgie Porter or Desiree Riechert of Orchard Talent Group via email at CXO@orchardtalent.com.au to arrange a time to speak. To apply, please submit your current CV via the link provided.



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