Technical Specialist

4 days ago


Melbourne, Victoria, Australia RACGP Full time
About the Role

We are seeking a highly skilled Technical Specialist to join our team at the RACGP. As a key member of our agile development team, you will be responsible for the deployment, customization, and integration of Microsoft Dynamics 365 CRM solutions.

Key Responsibilities
  • Design, develop, implement, maintain, and support Dynamics 365 CRM solutions
  • Partner with internal and external stakeholders to determine application requirements for CRM implementations
  • Customize the system to meet business needs, leveraging Power Platform Power Apps, Power Automate, Power BI, and dataverse
  • Develop, upgrade, and configure the MS Dynamics CRM application to fulfill business requirements
  • Provide ongoing maintenance and support of applications and objects within Microsoft Dynamics CRM
  • Assist with technical support and incident problem solving
About You

We are looking for a highly experienced Technical Specialist with a proven track record in end-to-end Dynamics CRM implementation and maintenance. You will possess excellent communication skills, experience working in an agile development team, and be comfortable working with business stakeholders and coaching internal team members on agile.

You will have a relevant business or technology tertiary qualification, Microsoft Dynamics CRM certification (2016, D365) is desirable, and demonstrated ability developing solutions in alignment with detailed business requirements.

What We Offer
  • 14% superannuation
  • Additional leave over the Christmas and New Year period
  • 17.5% annual leave loading for EA employees
  • Hybrid working arrangements
  • The Core Academy
  • A high-profile health and education organization where progressive leadership, innovation, integrity, collaboration, and accountability are valued


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