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Drive Sales Excellence

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Sydney, New South Wales, Australia beBeeCustomer Full time $90,000 - $124,000
Job Title:

Senior Customer Service Manager

A customer-focused professional sought to drive sales and service excellence in a dynamic retail environment.

  • Lead by example, delivering exceptional customer experiences consistently.
  • Cultivate a high-performing team that shares your passion for customer satisfaction.
  • Analyze sales data, identifying areas for improvement to drive revenue growth.
  • Collaborate with the back-of-house team to ensure seamless store operations.
  • Maintain visual merchandising standards, enhancing the shopping experience.
  • Support the management team in optimizing financial performance within your department.
  • Assist with onboarding new team members, providing comprehensive training.
Requirements:
  1. Minimum 2 years of retail experience or equivalent.
  2. Possess a strong passion for delivering outstanding customer service.
  3. Demonstrate a positive attitude, fostering a motivating work environment.
  4. Excel in time management, prioritizing tasks effectively.
  5. Excellent interpersonal and communication skills, thriving in social situations.
What We Offer:
  • Work in a fast-paced business, engaging with top sports fashion brands.
  • Ongoing training and development opportunities to advance your career.
  • Potential to progress across various roles, including Retail, Support Office, and Distribution Centre.
  • Access to staff discounts, applicable to friends and family.
  • Employee Assistance Program & Mental Health champions support.
  • One month paid parental leave for full-time employees.
We Value:

Diversity and inclusion, creating a culture where everyone feels valued, included, and celebrated.