Sales Team Lead

1 month ago

Macquarie Park, Australia AU21 Alcon Laboratories (Australia) Pty Ltd Company Full time
Drive Sales Performance and Lead a Team

At AU21 Alcon Laboratories (Australia) Pty Ltd Company, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care.

Key Responsibilities:
  • Manage an assigned customer portfolio/segment (up to ~400 accounts or part thereof) via regular remote contact (voice, chat, text, and email) building, negotiating, and executing customer business plans.
  • Motivate and lead a team of two Inside Sales Associates (ISA) as per the essential functions and role objectives.
  • Execute business plans and drive achievement of sales targets for assigned customers over the phone and virtually by utilizing remote sales applications.
  • Research, review, and evaluate customer information to identify value/potential aligning with country strategy.
  • Execute contact plans with a consultative selling approach.
  • Develop and apply understanding of customer organization and networks to reach key decision makers and influencers to drive optimal contact method and content.
  • Adapt and optimize approach and communications style during sales calls, responding appropriately to customer needs.
  • Deploy and use approved marketing and sales promotional materials and programs.
  • Use expert knowledge of Alcon and competitor products' features to support sound clinical and business discussions.
  • Engage in contract renewals, as needed.
  • Generate leads on "Marlö" for Digital team.
  • Record activities in the CRM system according to instructions.
  • Maintain, review, and action performance data to drive performance.
  • Work within Integrity and Compliance policies and all other company policies.
  • Lead ISAs and provide direction to carry out tasks and achieve KPIs.
  • Provide guidance and prioritization for the team.
Requirements:
  • Bachelor's degree in a relevant field (Business/Marketing preferred).
  • 1-year sales experience (by telephone).
  • Proven target-driven sales experience in a B2B environment.
  • Multi-channel selling experience.
  • Communication skills.
  • Ability to build rapport and demonstrate sensitivity and awareness to other people.
  • Organizational skills.
  • Problem-solving abilities.
  • Self-starter, team player, results-oriented.
  • Adaptable/flexible.
  • Customer focus.
  • Ability to read sales data and interpret trends.
Why Join Us?

Join a global leader with a rich history of innovation and excellence in eye care.

Be part of a collaborative and supportive team culture that values diversity and inclusion.

Enjoy a competitive compensation package and opportunities for career advancement.

Make a meaningful difference in the lives of patients worldwide by contributing to cutting-edge advancements in eye health.

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