Technical Support Specialist

1 week ago

Sydney, New South Wales, Australia beBeeFieldServiceEngineer Full time $70,000 - $100,000

Konica Minolta is innovative and continually evolving. From printing, scanning and copying to cloud storage and robotics, our award-winning products and solutions help companies transform and move information faster.

About The Role

We are looking for a skilled professional to join our NSW Print Production team, providing outstanding service and support to our valuable customer base. The successful candidate will be responsible for the installation and support of Colour and B&W print equipment and ancillary products with associated software & services solutions.

Experience in the Print Production industry is highly desirable but not essential. We encourage applicants from all backgrounds to apply for this hands-on technical role with fantastic learning and development opportunities.

Responsibilities
  • Install and support Colour and B&W print equipment and related software and services solutions
  • Perform on-site corrective and preventative maintenance to ensure customer satisfaction
  • Collaborate with the NSW Service Team
Ideal Candidate
  • Strong technical aptitude, troubleshooting skills and a professional customer-facing approach
  • A keen desire to learn and apply new skills in a continuously developing environment
  • Strong mechanical/electrical aptitude with excellent communication and interpersonal skills
  • Proven track record of excellent customer service
  • Ability to work autonomously while staying in regular contact with the team
Essential Requirements
  • Experience in a similar role or relevant IT and technical knowledge
  • Strong verbal and written communication skills
  • Strong customer service and organizational skills
  • Driver's License and Working with Children Check
  • Current Australian working rights
Benefits

We value diversity and inclusion and uphold ethical practices and corporate responsibility. At Konica Minolta you will enjoy a collaborative team environment where you can contribute ideas and develop professionally.

Equal Opportunities

We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.

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