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Porter

2 months ago

Sydney, New South Wales, Australia Accor Full time
Job Title: Porter

We are seeking a highly skilled and experienced Porter to join our team at The Sebel Quay West Suites Sydney. As a Porter, you will be responsible for providing exceptional customer service to our guests, responding to resident and guest requests promptly, and ensuring a seamless and welcoming experience for all who walk through our doors.

Key Responsibilities:
  • Welcoming guests and providing exceptional customer service
  • Carrying luggage and escorting guests to their rooms
  • Valet parking and retrieving guests' cars
  • Explaining hotel facilities and processing packages
  • Providing tourism information and recommendations to guests
  • Responding to guest calls and ensuring an outstanding guest experience
Requirements:
  • Previous service experience in a luxury brand
  • Availability to work weekends, public holidays, and shift work
  • Unrestricted full Australian driver's licence and unlimited working rights
  • Excellent verbal and written communication skills
  • High standard of personal presentation
What We Offer:
  • Discounted carparking, free dry cleaning, and barista coffee
  • Access to Accor's industry-leading training platforms
  • Opportunity to grow and develop your career within a supportive network of professionals

We are an inclusive company and welcome applications from diverse candidates. If you require an adjustment to be made during the recruitment process, please let us know.